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WE ELIMINATE BAD DEBT!
ONLINE Information Services, Inc.
P.O. Box 1489
Winterville, NC 28590
(866) 630-6400 Sales
(800) 234-7683 UEX
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What's New?

ONLINE Kicks off Halloween
with Employee Costume and Cubicle Decorating Contests!

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The Exchange Advantage™

ONLINE's proprietary Utility Exchange creates a safety net that prevents customers from moving between service areas without paying you and your industry peers and helps you recover past-dues by capturing and updating debtor contact information in real time.

Click here to request a demonstration.


Your Total Solution for Eliminating Bad Debt

The ONLINE Utility Exchange, our premier bad-debt management tool, is the overwhelming choice of utility providers nationwide who want to eliminate their bad debt via enhanced credit reports and industry-leading collections services. Available via the internet or through integrations with leading CIS platforms, the ONLINE Utility Exchange also offers tools to help utilities comply with important regulations, including the Red Flag Rules.


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ONLINE Takes the Guesswork out of Compliance

ONLINE has been consulting utilities on Red Flag compliance with proven results long before most of our competitors had ever heard of this regulation. Our easy-to-use services can aid your organization in complying with this important regulation at all stages of the relationship:

At the Point of Application:
To help you take the guesswork out of your Red Flag compliance efforts, ONLINE Utility Exchange reports include a visual warning whenever a possible Red Flag is detected.

During the Relationship:
We offer a cost-effective batch screening service that allows you to quickly screen your existing customers.

Interested? Request more information or call us today at (866) 630-6400.

Know Your Applicants!

Eliminating bad debt at the point of application requires capturing accurate data. The ONLINE Utility Exchange features powerful ID Verification capabilities that automatically determine if the SSN and name provided by the applicant match.

Prevent application fraud! With the ONLINE Utility Exchange, your organization can verify that each applicant has provided you with accurate information, saving you money.

Interested? Request more information or
call us today at (866) 630-6400.

Objective Deposit Decisions

Do you know if your applicants will be able to pay their utility bills on time or even at all? If you're not using the ONLINE Utility Exchange, your answer is likely "no."

The ONLINE Utility Exchange report shows you, within seconds, what type of credit risk each applicant poses to your business. This allows you to make accurate, objective, credit-based deposit decisions on applicants every time.

Interested? Request more information or call us today at (866) 630-6400.

Why We're #1

A large part of our success in eliminating your bad debt is due to our proprietary, national Exchange network. Designed to capture, track, and report payment history in real time as credit trade lines from our members, this network is comprised of utilities just like yours and was designed to eliminate your bad debt.

The Exchange Advantage™ creates a safety net that prevents customers from moving between service areas without paying you and your industry peers and helps you recover past-dues on the back end by capturing and updating debtor contact information in real time. Also, because your debt is mentioned every time that customer applies for utility service, the Exchange Advantage™ helps make the money owed to you the most important debt that customer has.

Interested? Request more information or call us today at (866) 630-6400.

Recover Your Money Now!

collections When all of your attempts to collect from debtors have failed, refer your accounts to ONLINE Collections. ONLINE has the technology and professional staff to locate and collect from those who have skipped owing you money. This means we can return more of the money debtors owe you quicker to ultimately reduce your bad debt.

Before any collection effort is made on your accounts, they are run against a database unlike any other in the collection industry. Imagine being able to update bad phone numbers and bad addresses with the correct information every time your debtor applies for utility service. At ONLINE, this is a reality. Every day our Utility Exchange updates hundreds of new addresses and phone numbers that are the most up-to-date information available. No other collection agency can offer this type of service to its customers.

With no hidden fees or startup costs, trying ONLINE Collections is RISK FREE!

Interested? Request more information or call us today at (866) 630-6400.


Current News

SEDC + Futura Virtual
Conference Attendees: Make Plans to Attend ONLINE's Webcast!
The ONLINE Utility
Exchange is at the 2020 Oracle Users Group Conference This Week!
The ONLINE Utility
Exchange is Exhibiting This Week at Tech Advantage 2020!
The ONLINE Utility
Exchange is at the ElectriCities of NC's 2020 Connections Summit.
ONLINE Kicks off Halloween
with Employee Costume and Cubicle Decorating Contests!
The ONLINE Utility
Exchange is at the APPA Customer Connections Conference This Week!

View All News Releases



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ONLINE Utility Exchange News
WE ELIMINATE BAD DEBT!
ONLINE Information Services, Inc.
P.O. Box 1489
Winterville, NC 28590
(866) 630-6400 Sales
(800) 234-7683 UEX

What's New?

ONLINE Kicks off Halloween
with Employee Costume and Cubicle Decorating Contests!

View All What's New Items


The Exchange Advantage™

ONLINE's proprietary Utility Exchange creates a safety net that prevents customers from moving between service areas without paying you and your industry peers and helps you recover past-dues by capturing and updating debtor contact information in real time.

Click here to request a demonstration.

Mon, 22 Feb 2021 The ONLINE Rental Exchange - 

Press Release

For Immediate Release

ONLINE Rental Exchange Integrates Its Total Tenant-Screening Solution with Multifamily Housing Industry Technology Provider, 365 Connect

Winterville, NCONLINE Information Services, Inc. announced today the successful integration of its tenant-screening solution, the ONLINE Rental Exchange, with 365 Connect, the leading provider of award-winning marketing, leasing, and resident service platforms for the multifamily housing industry.  The integration provides property managers with a seamless solution to generate enhanced screening reports from 365 Connect’s rental application interface.
The 365 Connect digital application platform is designed to deliver a seamless onboarding process from selection to signature. The fully customizable solution streamlines the entire onboarding experience, while simultaneously reducing costs, increasing revenue, and eliminating redundant data entry, errors, and internal paperwork. The platform allows applicant to select floor plans and units, immediately removing them from available online inventory during the application process. The solution also calculates income requirements, provides e-signatures capabilities, offers cloud storage, and collects payments.
Mark Lozner, Strategic Alliance Director of ONLINE Information Services, Inc. stated, “365 Connect has a long-standing reputation as an innovator in the multifamily housing industry with a distinct focus on the end-user of their products. Our combined offering provides our mutual clients with a total package of best-of-breed technology, flexibility, and simplification.”
The ONLINE Rental Exchange integration will equip site staff with the ability to verify the applicant’s identity and generate instant credit, background, and eviction reports all from within the 365 Connect Manager Dashboard. The integration provides accurate insights, allows multifamily communities to calculate risk, and enables property management professionals to lease with confidence in today’s challenging market.
ONLINE Information Services, Inc. is a pioneer in the risk-management industry,” explained Kerry W. Kirby, CEO of 365 Connect. “The integration between the ONLINE Rental Exchange and 365 Connect eliminates redundant data entry, streamlines workflows, and ensures data integrity between multiple platforms. This integration delivers game-changing results for our customers to simplify their operations, reduce costs, and maximize efficiency.”
About the ONLINE Rental Exchange
Established in 1956 as a local merchant credit bureau, ONLINE Information Services, Inc. is currently the nation’s leading developer of risk-management and debt-recovery solutions for the Property Management, Utility, Healthcare, and Mortgage industries.  Servicing Property Managers throughout the nation, the ONLINE Rental Exchange is a rental-specific credit bureau with the single goal of providing the tools necessary to eliminate bad debt and protect our customers’ residents. For more information, visit their website at www.ONLINERentalExchange.com, call (888) 306-9458, or email: sales@onlineis.com.
About 365 Connect
365 Connect is the leading provider of award-winning marketing, leasing, and resident service platforms for the multifamily housing industry. Founded in 2003 with an unwavering commitment to delivering an integrated suite of comprehensive technology solutions, 365 Connect empowers property managers to accelerate conversions, simplify transactions, and elevate services. Learn how 365 Connect is leveraging its legacy of continuous innovation to solve tomorrow’s challenges today at 365connect.com.
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Current News

SEDC + Futura Virtual
Conference Attendees: Make Plans to Attend ONLINE's Webcast!
The ONLINE Utility
Exchange is at the 2020 Oracle Users Group Conference This Week!
The ONLINE Utility
Exchange is Exhibiting This Week at Tech Advantage 2020!
The ONLINE Utility
Exchange is at the ElectriCities of NC's 2020 Connections Summit.
ONLINE Kicks off Halloween
with Employee Costume and Cubicle Decorating Contests!
The ONLINE Utility
Exchange is at the APPA Customer Connections Conference This Week!

View All News Releases