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WE ELIMINATE BAD DEBT!
ONLINE Information Services, Inc.
P.O. Box 1489
Winterville, NC 28590
(866) 630-6400 Sales
(800) 234-7683 UEX
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What's New?

ONLINE Kicks off Halloween
with Employee Costume and Cubicle Decorating Contests!

View All What's New Items


The Exchange Advantage™

ONLINE's proprietary Utility Exchange creates a safety net that prevents customers from moving between service areas without paying you and your industry peers and helps you recover past-dues by capturing and updating debtor contact information in real time.

Click here to request a demonstration.


Your Total Solution for Eliminating Bad Debt

The ONLINE Utility Exchange, our premier bad-debt management tool, is the overwhelming choice of utility providers nationwide who want to eliminate their bad debt via enhanced credit reports and industry-leading collections services. Available via the internet or through integrations with leading CIS platforms, the ONLINE Utility Exchange also offers tools to help utilities comply with important regulations, including the Red Flag Rules.


Click the tabs below to learn more:


ONLINE Takes the Guesswork out of Compliance

ONLINE has been consulting utilities on Red Flag compliance with proven results long before most of our competitors had ever heard of this regulation. Our easy-to-use services can aid your organization in complying with this important regulation at all stages of the relationship:

At the Point of Application:
To help you take the guesswork out of your Red Flag compliance efforts, ONLINE Utility Exchange reports include a visual warning whenever a possible Red Flag is detected.

During the Relationship:
We offer a cost-effective batch screening service that allows you to quickly screen your existing customers.

Interested? Request more information or call us today at (866) 630-6400.

Know Your Applicants!

Eliminating bad debt at the point of application requires capturing accurate data. The ONLINE Utility Exchange features powerful ID Verification capabilities that automatically determine if the SSN and name provided by the applicant match.

Prevent application fraud! With the ONLINE Utility Exchange, your organization can verify that each applicant has provided you with accurate information, saving you money.

Interested? Request more information or
call us today at (866) 630-6400.

Objective Deposit Decisions

Do you know if your applicants will be able to pay their utility bills on time or even at all? If you're not using the ONLINE Utility Exchange, your answer is likely "no."

The ONLINE Utility Exchange report shows you, within seconds, what type of credit risk each applicant poses to your business. This allows you to make accurate, objective, credit-based deposit decisions on applicants every time.

Interested? Request more information or call us today at (866) 630-6400.

Why We're #1

A large part of our success in eliminating your bad debt is due to our proprietary, national Exchange network. Designed to capture, track, and report payment history in real time as credit trade lines from our members, this network is comprised of utilities just like yours and was designed to eliminate your bad debt.

The Exchange Advantage™ creates a safety net that prevents customers from moving between service areas without paying you and your industry peers and helps you recover past-dues on the back end by capturing and updating debtor contact information in real time. Also, because your debt is mentioned every time that customer applies for utility service, the Exchange Advantage™ helps make the money owed to you the most important debt that customer has.

Interested? Request more information or call us today at (866) 630-6400.

Recover Your Money Now!

collections When all of your attempts to collect from debtors have failed, refer your accounts to ONLINE Collections. ONLINE has the technology and professional staff to locate and collect from those who have skipped owing you money. This means we can return more of the money debtors owe you quicker to ultimately reduce your bad debt.

Before any collection effort is made on your accounts, they are run against a database unlike any other in the collection industry. Imagine being able to update bad phone numbers and bad addresses with the correct information every time your debtor applies for utility service. At ONLINE, this is a reality. Every day our Utility Exchange updates hundreds of new addresses and phone numbers that are the most up-to-date information available. No other collection agency can offer this type of service to its customers.

With no hidden fees or startup costs, trying ONLINE Collections is RISK FREE!

Interested? Request more information or call us today at (866) 630-6400.


Current News

ONLINE Kicks off Halloween
with Employee Costume and Cubicle Decorating Contests!
The ONLINE Utility
Exchange is at the APPA Customer Connections Conference This Week!
The ONLINE Utility
Exchange is at the 2019 NWPPA 3 C's Conference!
ONLINE Celebrates M&M
Day with Trivia Contest and Treats!
Harris CTC Attendees:
Be Sure to Visit ONLINE's Booth During the Conference for Your Chance to Win!
The ONLINE Utility
Exchange is at the 2019 NISC Member Information Conference This Week!

View All News Releases



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ONLINE Utility Exchange News
WE ELIMINATE BAD DEBT!
ONLINE Information Services, Inc.
P.O. Box 1489
Winterville, NC 28590
(866) 630-6400 Sales
(800) 234-7683 UEX

What's New?

ONLINE Kicks off Halloween
with Employee Costume and Cubicle Decorating Contests!

View All What's New Items


The Exchange Advantage™

ONLINE's proprietary Utility Exchange creates a safety net that prevents customers from moving between service areas without paying you and your industry peers and helps you recover past-dues by capturing and updating debtor contact information in real time.

Click here to request a demonstration.

Thu, 31 Oct 2019 ONLINE Kicks off Halloween - with Employee Costume and Cubicle Decorating Contests!
Mon, 28 Oct 2019 Visit the ONLINE Rental Exchange - at the 2019 Emphasys Users Connect Conference!
Mon, 28 Oct 2019 The ONLINE Utility - Exchange is at the APPA Customer Connections Conference This Week!
Wed, 23 Oct 2019 The ONLINE Utility - Exchange is at the 2019 NWPPA 3 C's Conference!
Tue, 15 Oct 2019 ONLINE Celebrates M&M - Day with Trivia Contest and Treats!
Mon, 14 Oct 2019 The ONLINE Rental Exchange - is at the 2019 MRI Ascend Conference This Week!
Thu, 10 Oct 2019 The ONLINE Rental Exchange - is Exhibiting This Week at the 2019 NAHRO Conference and Exposition!
Mon, 07 Oct 2019 Visit the ONLINE Rental Exchange - at the 2019 MRI Ascend Conference!
Thu, 03 Oct 2019 Visit the ONLINE Rental Exchange - at the 2019 NAHRO National Conference and Exposition!
Wed, 02 Oct 2019 Harris CTC Attendees: - Be Sure to Visit ONLINE's Booth During the Conference for Your Chance to Win!
Tue, 24 Sep 2019 The ONLINE Utility - Exchange is at the 2019 NISC Member Information Conference This Week!
Tue, 17 Sep 2019 Visit the ONLINE Utility - Exchange at the 2019 NISC Member Information Conference!
Mon, 09 Sep 2019 Visit the ONLINE Utility - Exchange at the 2019 Daffron UGM!
Thu, 05 Sep 2019 ONLINE Clients: - We will be closed tomorrow 09/06/19 due to Hurricane Dorian.
Thu, 05 Sep 2019 ONLINE Information Services, Inc. - Announces Integration with MRI Software.
Wed, 04 Sep 2019 ONLINE Clients: - Inclement Weather Announcement.
Tue, 20 Aug 2019 The ONLINE Rental Exchange - is at the 2019 SAHMA Leadership Affordable Housing Conference!
Mon, 19 Aug 2019 The ONLINE Utility - Exchange is at the 2019 NEPPA Annual Conference This Week!
Thu, 18 Jul 2019 The ONLINE Rental Exchange - is at the 2019 NARPM Southern States Conference This Week!
Thu, 18 Jul 2019 The ONLINE Rental Exchange - is at the TXRRHA 2019 Annual Convention and Trade Show This Week!
Thu, 11 Jul 2019 Visit the ONLINE Rental Exchange - at the 2019 NARPM Southern States Conference!
Wed, 10 Jul 2019 PHA-Web Completes - Integration of the ONLINE Rental Exchange.
Thu, 27 Jun 2019 The ONLINE Rental Exchange - is at the 2019 Apartmentalize Conference this week!
Tue, 25 Jun 2019 The ONLINE Utility Exchange - is at the 2019 CSA Annual User Education Conference This Week!
Wed, 19 Jun 2019 Visit the ONLINE Rental Exchange - at the 2019 NAA Apartmentalize Conference!
Mon, 17 Jun 2019 Visit the ONLINE Utility Exchange - at the 2019 Annual User Education Conference!
Mon, 17 Jun 2019 SEDC Conference Update: - Special thanks to SEDC and Stacey Hadden from Four County EMC!
Mon, 10 Jun 2019 Visit the ONLINE Utility - Exchange and Attend Our Session on 6/17 at 11:00am During the 2019 SEDC Conference!
Wed, 05 Jun 2019 The ONLINE Utility Exchange - is at the 2019 PCS UGM!
Mon, 03 Jun 2019 The ONLINE Rental Exchange - is Exhibiting This Week at the 2019 PHADA Annual Convention and Exhibition!

Current News

ONLINE Kicks off Halloween
with Employee Costume and Cubicle Decorating Contests!
The ONLINE Utility
Exchange is at the APPA Customer Connections Conference This Week!
The ONLINE Utility
Exchange is at the 2019 NWPPA 3 C's Conference!
ONLINE Celebrates M&M
Day with Trivia Contest and Treats!
Harris CTC Attendees:
Be Sure to Visit ONLINE's Booth During the Conference for Your Chance to Win!
The ONLINE Utility
Exchange is at the 2019 NISC Member Information Conference This Week!

View All News Releases