NISC ASI ATS Data West PCS Logics CSA Daffron Harris Cogsdale SEDC Cayenta BIS The Data Center Sungard Public Sector CPS
Home Icon
WE ELIMINATE BAD DEBT!
ONLINE Information Services, Inc.
P.O. Box 1489
Winterville, NC 28590
(866) 630-6400 Sales
(800) 234-7683 UEX
Log In

What's New?

ONLINE Information Services Inc.
Promotes Scott Munn to Utility Markets Sales Manager.

View All What's New Items


The Exchange Advantage™

ONLINE's proprietary Utility Exchange creates a safety net that prevents customers from moving between service areas without paying you and your industry peers and helps you recover past-dues by capturing and updating debtor contact information in real time.

Click here to request a demonstration.


Your Total Solution for Eliminating Bad Debt

The ONLINE Utility Exchange, our premier bad-debt management tool, is the overwhelming choice of utility providers nationwide who want to eliminate their bad debt via enhanced credit reports and industry-leading collections services. Available via the internet or through integrations with leading CIS platforms, the ONLINE Utility Exchange also offers tools to help utilities comply with important regulations, including the Red Flag Rules.


Click the tabs below to learn more:


ONLINE Takes the Guesswork out of Compliance

ONLINE has been consulting utilities on Red Flag compliance with proven results long before most of our competitors had ever heard of this regulation. Our easy-to-use services can aid your organization in complying with this important regulation at all stages of the relationship:

At the Point of Application:
To help you take the guesswork out of your Red Flag compliance efforts, ONLINE Utility Exchange reports include a visual warning whenever a possible Red Flag is detected.

During the Relationship:
We offer a cost-effective batch screening service that allows you to quickly screen your existing customers.

Interested? Request more information or call us today at (866) 630-6400.

Know Your Applicants!

Eliminating bad debt at the point of application requires capturing accurate data. The ONLINE Utility Exchange features powerful ID Verification capabilities that automatically determine if the SSN and name provided by the applicant match.

Prevent application fraud! With the ONLINE Utility Exchange, your organization can verify that each applicant has provided you with accurate information, saving you money.

Interested? Request more information or
call us today at (866) 630-6400.

Objective Deposit Decisions

Do you know if your applicants will be able to pay their utility bills on time or even at all? If you're not using the ONLINE Utility Exchange, your answer is likely "no."

The ONLINE Utility Exchange report shows you, within seconds, what type of credit risk each applicant poses to your business. This allows you to make accurate, objective, credit-based deposit decisions on applicants every time.

Interested? Request more information or call us today at (866) 630-6400.

Why We're #1

A large part of our success in eliminating your bad debt is due to our proprietary, national Exchange network. Designed to capture, track, and report payment history in real time as credit trade lines from our members, this network is comprised of utilities just like yours and was designed to eliminate your bad debt.

The Exchange Advantage™ creates a safety net that prevents customers from moving between service areas without paying you and your industry peers and helps you recover past-dues on the back end by capturing and updating debtor contact information in real time. Also, because your debt is mentioned every time that customer applies for utility service, the Exchange Advantage™ helps make the money owed to you the most important debt that customer has.

Interested? Request more information or call us today at (866) 630-6400.

Recover Your Money Now!

collections When all of your attempts to collect from debtors have failed, refer your accounts to ONLINE Collections. ONLINE has the technology and professional staff to locate and collect from those who have skipped owing you money. This means we can return more of the money debtors owe you quicker to ultimately reduce your bad debt.

Before any collection effort is made on your accounts, they are run against a database unlike any other in the collection industry. Imagine being able to update bad phone numbers and bad addresses with the correct information every time your debtor applies for utility service. At ONLINE, this is a reality. Every day our Utility Exchange updates hundreds of new addresses and phone numbers that are the most up-to-date information available. No other collection agency can offer this type of service to its customers.

With no hidden fees or startup costs, trying ONLINE Collections is RISK FREE!

Interested? Request more information or call us today at (866) 630-6400.


Current News

Visit the ONLINE Utility
Exchange and Attend Our Session on 6/17 at 11:00am During the 2019 SEDC Conference!
The ONLINE Utility Exchange
is at the 2019 PCS UGM!
Visit the ONLINE Utility Exchange
at the 2019 PCS User Group Meeting!
Visit the ONLINE Utility Exchange
at the 2019 ATS Conference!
The ONLINE Utility Exchange
Announces Giveaway Winners for the Indiana Electric Cooperatives CSR Meetings!
The ONLINE Utility Exchange
is at the Indiana Electric Cooperatives CSR Conference This Week!

View All News Releases



Like the ONLINE Utility Exchange on Facebook  Follow the ONLINE Utility Exchange on Twitter  Connect to the ONLINE Utility Exchange on LinkedIn

Copyright © 1997 - 2019 ONLINE Information Services, Inc. All rights reserved.

ACA CARH National Apartment Association CDIA visa_image master Card Image
ONLINE Utility Exchange News
WE ELIMINATE BAD DEBT!
ONLINE Information Services, Inc.
P.O. Box 1489
Winterville, NC 28590
(866) 630-6400 Sales
(800) 234-7683 UEX

What's New?

ONLINE Information Services Inc.
Promotes Scott Munn to Utility Markets Sales Manager.

View All What's New Items


The Exchange Advantage™

ONLINE's proprietary Utility Exchange creates a safety net that prevents customers from moving between service areas without paying you and your industry peers and helps you recover past-dues by capturing and updating debtor contact information in real time.

Click here to request a demonstration.

Thu, 13 Dec 2012 The North Carolina Collectors Association, Inc. - 
   PRESS RELEASE
For Immediate Release

PO Box 1489
Winterville, NC 28590
sales@onlineis.com
www.ONLINEis.com

THE NORTH CAROLINA COLLECTORS ASSOCIATION, INC. OFFERS HOLIDAY PERSONAL FINANCE TIPS FOR CONSUMERS
For Helpful Consumer Personal Finance Information, Visit  www.AskDoctorDebt.org

WINTERVILLE – (December 13, 2012) – Holiday season can be stressful for North Carolina consumers, especially if the prospect of buying gifts will add to an already burdensome debt load. 
The North Carolina Collectors Association (NCCA) offers the following personal finance tips for consumers this holiday season. “Careful planning and active communication are important tools to effectively managing personal finances, particularly if a consumer is struggling to make payments on their current debt obligations or being contacted by a debt collector,” said NCCA President JW Blair.

  • Plan and Budget:  Holiday gift giving doesn’t need to break the bank; after all, it’s the thought that counts.  Determine what you can reasonably afford, create a budget and plan for gifts, and stick to it.  Keep in mind that purchases on credit will need to be repaid at some point in the future.  
  • Track your Spending: Keep tabs on how much you spend to help stay within the guidelines of your “holiday budget.”  
  • Protect your Identity: Be careful about giving personal information including a credit or debit card number over the phone and online. Monitor your accounts and immediately report any suspicious or unauthorized purchases to your bank or credit card company.  Consumers should monitor their credit and are entitled to a free credit report each year at www.annualcreditreport.com.  If you believe your identity has been stolen, contact your local police department.
  • Communicate with Creditors: Having trouble making payments on an existing debt? Contact the creditor to discuss alternative payment arrangements. It won’t eliminate your debt but it can make things more manageable. Communication is particularly important if you are behind in payments to a creditor (e.g., credit card, loan, mortgage, medical) to avoid having the debt appear on credit reports.   
  • Communicate with the Debt Collector:  In the event you hear from a debt collector, avoiding a letter or call won’t make the debt go away.  The reason for the contact cannot be resolved without the ability to communicate; whether it’s to pay an owed debt, verify an alleged debt or confirm that the debt collector has reached the wrong person. 
  • Know your Rights: Consumers have important rights when contacted by a creditor or debt collector.  For more information about consumer rights in debt collection or to ask questions, visit www.askdoctordebt.org. Created by the ACA International Education Foundation, It’s a free resource that does not require log-in or the sharing of personal information.

The The North Carolina Collectors Association is a State Unit of ACA International, the Association of Credit and Collection Professionals. ACA is the comprehensive, knowledge-based resource for success in the credit and collection industry. Founded in 1939, ACA brings together more than 5,000 members in the United States and abroad, and their more than 150,000 employees, including third-party collection agencies, asset buyers, attorneys, creditors and vendor affiliates. ACA establishes a wide variety of products, services and publications. For more information about ACA International, visit www.acainternational.org.

About ONLINE Information Services
Established in 1956 as a credit bureau and collections agency, ONLINE Information Services, Inc. is currently the nation’s leading developer of risk management and debt recovery solutions for the Utility, Property Management, Healthcare, and Mortgage industries. For more information, visit www.ONLINEis.com.

 
###
 
 
 
 
 

Current News

Visit the ONLINE Utility
Exchange and Attend Our Session on 6/17 at 11:00am During the 2019 SEDC Conference!
The ONLINE Utility Exchange
is at the 2019 PCS UGM!
Visit the ONLINE Utility Exchange
at the 2019 PCS User Group Meeting!
Visit the ONLINE Utility Exchange
at the 2019 ATS Conference!
The ONLINE Utility Exchange
Announces Giveaway Winners for the Indiana Electric Cooperatives CSR Meetings!
The ONLINE Utility Exchange
is at the Indiana Electric Cooperatives CSR Conference This Week!

View All News Releases